Recognizing the Shift in Your Play
It is often difficult to see a change in your own behavior while you are immersed in the action. Healthy play feels light and stress-free. However, if you find that you are spending more time thinking about your next session than your current responsibilities, it may be time to pause. Understanding your relationship with gambling requires honest reflection on how it affects your mood, your wallet, and your relationships with others in Australia.
Self-Assessment Indicators
- Do you find yourself "chasing" losses to try and break even?
- Is gambling a way to escape from boredom, stress, or personal conflict?
- Have you ever borrowed money or sold items to fund your account?
- Do you feel irritable or restless when you are not playing?
- Are you keeping the extent of your play a secret from family or friends?
Practical Tools for Management
We offer several built-in features to help you manage your interaction with our platform. Rather than relying solely on willpower, these technical barriers act as a safety net. You can set these limits directly within your account settings or by contacting our support team.
- Financial Caps: Set daily, weekly, or monthly limits on how much you can deposit or lose.
- Session Timers: Receive notifications that let you know how long you have been active on the site.
- Cooling-Off Periods: Take a short-term break ranging from 24 hours to several weeks.
- Self-Exclusion: For a more permanent solution, you can block access to your account for extended periods, during which we will ensure you receive no promotional materials.
Australian Support Resources
If you feel that your gaming is no longer under your control, professional help is available across Australia. These organizations offer confidential advice and strategies to help you regain balance.
| Organization | Service Provided | Contact Method |
| Gambling Help Online | 24/7 counseling and support for AU residents. | 1800 858 858 |
| Lifeline Australia | Crisis support and suicide prevention services. | 13 11 14 |
| GamAnon | Support for families and friends of those with gambling issues. | Website contact |
Frequently Asked Questions
Can I reverse a self-exclusion request?
No. Once a self-exclusion period is set, it remains in place until the chosen duration has expired. This is a vital measure to protect your interests and ensure the break is effective.
What happens to my funds if I exclude myself?
We recommend withdrawing your balance before initiating a self-exclusion. If you have remaining funds, our support team will assist in processing a manual withdrawal to your registered payment method.
Are there tools to block all gambling sites?
Yes, Australians can use specialized software like BetBlocker or Gamban. These applications work at the device level to prevent access to all gambling-related content across the internet.